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Frequently Asked Questions about Bill Pay
What is Bill Pay?
Bill Pay is our online bill payment system that allows you to pay bills from your TFECU checking account using the internet. Payments can be scheduled 24 hours a day, 7 days a week with just a few clicks of your mouse.
How do I sign up for Bill Pay?
To access Bill Pay you must be enrolled in both our e-statement and Bill Pay program. Applications for the e-statement and Bill Pay are available at our web site or at any TFECU office.
How do I access Bill Pay?
Once we have processed your application you will be able to login to e-services from the TFECU web page, www.tfecu.org. Then simply enter your member number and password and login then click on “Pay my bills with TFECU Bill Pay".
How does Bill Pay work?
The first time you use Bill Pay, you will need to add payees – the accounts you want to pay. This is accomplished by clicking on the add payee tab. Enter the payee information from the bill you want to pay – the payee name and address then your account number and your name. When setting up your payees, be sure to use the address and account information from your most recent bill you received. This will avoid any processing delays. Once you have entered this information then you are ready to schedule your payments.
Schedule a Payment
To schedule a payment simply click on make payment. A drop down box will contain a list of the payees you have added. Select a payee then enter the payment amount and the date you want the payment to be withdrawn from your checking account.
NOTE: The withdrawal date you enter is the date the funds will be withdrawn from your account not the due date of your payment. It can take five to seven business days for payments to be received and processed by your payee. Please be certain to allow adequate time for your payment to arrive by your due date.
What does Bill Pay Cost?
The cost for Bill Pay is 50 cents per each transaction. The transaction fee is automatically deducted from your account each time you make a Bill Pay transaction.
What do I need to use Bill Pay?
You must be enrolled in both e-services and bill pay, have a checking account with TFECU, a computer with an internet connection, an email address and a web browser.
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